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PrivacyPolicy & Terms of Service
Privacy Policy
Vinwood company is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, www.vinwood.co.uk, and use our services. By accessing our website or using our services, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
• Personal Identification Information: Name, email address, phone number, and mailing address when you inquire about our services or book appointments.
• Technical Data: IP address, browser type, and usage data via cookies to improve website functionality.
• Payment Information: We collect payment details to process transactions securely, but we do not store payment card information directly.
2. How We Use Your Information
We may use your information for the following purposes:
• To provide and improve our products and services.
• To process your orders and manage payments.
• To communicate with you about inquiries, quotes, or appointments.
• To send you promotional emails, which you can opt-out of at any time.
• To comply with legal obligations.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
• Service Providers: Trusted third parties who help us provide our services.
• Legal Authorities: If required by law or to protect our rights.
4. Data Security
We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, or disclosure.
5. Your Rights
Under UK GDPR, you have the right to:
• Access your personal data.
• Request corrections to any inaccurate data.
• Request deletion of your data (subject to legal exceptions).
• Object to the processing of your data.
• Withdraw consent at any time.
To exercise your rights, contact us at
office@vinwood.co.uk
6. Cookies
Our website uses cookies to enhance your browsing experience. You can disable cookies through your browser settings, though this may affect the functionality of the website.
7. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
• Email: office@vinwood.co.uk
• Phone: +447523809917
Terms of Service
Welcome to Vinwood! By accessing our website www.vinwood.co.uk or using our services, you agree to comply with the following Terms of Service.
Please read them carefully.
1. Services
Vinwood provides custom furniture, carpentry, furniture assembly and handyman services in London and Essex. All services are subject to availability and may be adjusted based on your requirements.
2. Booking & Payments
• Quotations: All quotes are valid for 30 days. Any changes to the scope of work may affect the final price.
• Payment Terms: A 50% deposit is required upon booking, with the balance due upon completion of the project.
• Cancellations: Cancellations within 48 hours of the scheduled service may incur a fee.
3. Client Responsibilities
You are responsible for providing accurate information and access to your premises to complete the agreed-upon work. Any delays caused by lack of access or inaccurate information may result in additional charges.
4. Warranty & Liability
• We offer a 1-year warranty on workmanship for all custom furniture installations.
• Our liability is limited to the cost of the services provided. We are not responsible for any indirect or consequential losses.
5. Intellectual Property
All designs, materials, and content provided by Vinwood are our intellectual property. You may not reproduce or use them without our explicit permission.
6. Limitation of Liability
• Vinwood is not liable for any damages arising from the use of our website or services beyond the value of the original service provided.
• We are not responsible for any delays or failures caused by events beyond our reasonable control (e.g., natural disasters, strikes, etc.).
7. Dispute Resolution
In the event of a dispute, we will first attempt to resolve it amicably. If a resolution cannot be reached, disputes will be subject to the jurisdiction of the courts in England and Wales.
8. Changes to Terms
Vinwood reserves the right to modify these Terms at any time. Continued use of our services after changes are posted constitutes acceptance of the new Terms.
9. Governing Law
These Terms are governed by the laws of England and Wales.
10. Contact Information
For any questions or concerns regarding these Terms, please contact us at:
• Email: office@vinwood.co.uk
• Phone: +447523809917